Elena Fournier

Director of Support

Elena likes to find out how things work and then figure out how to make it even better. As such, she’d accidentally destroyed toys and little electronics stuff when she was young. Afraid of being found out, she tried hard to fixed most of them. As an IT professional, she is always focused on continuous process improvement. She likes to think that technology should make our lives better, not harder.

Elena started her long college adventure at the University of the Philippines, majoring in metallurgical engineering. She ended up coming to the US and pursuing a career in IT. Starting over in a new country was just like a hard reboot on a Windows computer that had very limited resources, a very slow process. Elena had to work as a full-time nanny while taking technical courses at Montgomery College on evenings and weekends. After obtaining her A+ and MCSE certifications, she got her first IT job as Technical Support Specialist at Norwood School in Bethesda, Maryland. She was later given more responsibilities and got promoted as Network and Technical Specialist.

After obtaining her bachelor’s degree in Information Systems Management from the University of Maryland, University College, Elena moved on and accepted a Network and Systems Administrator position for the City of Rockville, in Maryland. Faced with many challenging IT projects, she decided to specialize in IT Project Management in her graduate studies. After 3.5 years at the City of Rockville, Elena was offered an opportunity to work for Professional Accounting Solutions in Gaithersburg, Maryland, as Integration Specialist and Project Manager. In the summer of 2014, she passed her Project Management Professional certification. Right after that, she got hired as the Director of Help Desk Services at McDaniel College, in Westminster, Maryland. When the College decided to outsourced their entire IT services in July of 2017, Elena reached out to her professional network and that is how she got connected with TEG.

When Elena is not in front of her computer with her two cats next to her, she enjoys gardening, and occasionally, some art work (sketching and painting). She also like to watch football with her husband and sometimes help him with his hobby of restoring classic American cars – or say upgrading them to have modern mechanical and electronic features inside an old style car frame.